What are the dimensions of your Pillows?
62cm x 40cm
Where are your Pillows made?
Our Pillows are made in China.
Can I wash my Pillow?
You may wash the cover of the Rehst pillow. Memory foam should be spot cleaned and shouldn’t put under the sun.
Which shipping carriers do you use?
we will be using Fedex
Do you ship to Sg?
Yes we do, but shipping payment will be bare by our customer
Can I use touch n go or ewallet to purchase?
yes. We have all way of paying method for your conveniences
I can’t log in to my account! What should I do?
If you placed an order with us before but did not set a password, all you’ll need to visit our create account page.
Once you set up your password there, you’ll receive an email with further instructions. If for some reason you’re still not receiving this email, please reach out to us at email@example.com. :)
If you haven't placed an order with us before, you can create an account here! Please shoot us an email if you have any difficulty logging in and we'll be happy to help.
Can I stack multiple promotions on one purchase?
At this time, we can only accept one promotion per order. This includes promo codes, gift card codes, rewards, and site-wide promotions. We always suggest using the offer that gives you the best deal!
Please note that restrictions may apply on any codes.
The shipping address on my order is incorrect! Can I update it?
At this time, we are not able to update a shipping address once an order has been placed. Once your order has been placed, we highly suggest making changes through the carrier!
Please feel free to contact us at firstname.lastname@example.org if you have any questions or if you're not able to make these changes through the carrier.
How do I cancel my order?
At this time, we are not able to cancel your order once the order has been placed. If you no longer want the items you purchased, please feel free to initiate a return. Once your order starts shipping, you can start the return process here!
I entered the wrong billing address at checkout! Can I update it?
Don’t worry! We send all billing info via email, so an incorrect billing address won't impact your order at all. As long as the payment goes through, you're all good.
You should be able to go into your account and update your default billing address for your next order. :)
When will my order ship?
Thanks so much for placing an order with us! While the processing and shipping times will depend on the items that you have purchased,
Typical processing time for orders is 1-4 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way. If you have any questions, please feel free to contact us via Live Chat, email, or phone call.
please note that we cannot guarantee the timeline that an order will ship.
What if I forgot to add my promo code at checkout?
If you forgot to add your promo code at checkout, please email us at email@example.com with your order number and offer details. We will work to find the best solution for you!
I recently placed an order, but now there’s an event running! Do you allow price adjustments?
We always want our customers to get the very best deal, so we will gladly match the event offer on an order placed up to 14 days before the active promotion. Please note, we cannot stack two promotions on top of each other.
Shoot us an email at firstname.lastname@example.org with your order number included, and we will adjust your final purchase.
My order was marked as delivered, but it’s not here! What should I do?
If your order was marked as delivered but it is not at the desired location, we first suggest verifying the shipping address on your order. If the shipping address is correct, check all possible locations around your home, apartment, or office and see if someone else accepted the delivery.
Additionally, packages may be prematurely marked as delivered. We suggest waiting 3 business days for your package to arrive after the listed delivered date. If your order does not arrive within this time frame, please reach out to us at email@example.com and we will find a solution!
Please be aware, lost packages must be reported within 14 days of the marked delivery date.